At Bubu Dudu World, your satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a 60-day return policy from the date of purchase to ensure you have peace of mind while shopping with us.
Eligibility for Returns
To qualify for a return, the following conditions must be met:
- The item must be in its original condition, unused, and returned in the original packaging.
- All original tags and labels must be attached.
- Items that are damaged, missing parts, or not in their original condition due to reasons outside of our control will not be accepted for return.
How to Initiate a Return
To start the return process, follow these steps:
- Contact us via email at support@bubududuworld.com with the following details:
- Your order number
- The item(s) you wish to return
- The reason for the return
- Wait for our confirmation and follow the instructions provided by our customer service team.
- Ensure the item is securely packaged to prevent damage during return shipping.
Return Shipping
Return shipping costs are the responsibility of the customer and are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance to ensure your item reaches us safely, as we cannot be held responsible for lost or undelivered returns.
Refund Process
Once we receive your returned item and inspect it, we will notify you via email. If your return is approved, we will process your refund to the original payment method. Refunds typically take a few business days to appear in your account.
Exchanges
We currently do not offer exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired product.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@bubududuworld.com. We will guide you through the return process and provide instructions for returning the defective product.
Contact Us
If you have any questions regarding our 60-Day Return Policy or need assistance with a return, do not hesitate to reach out to our customer support team at support@bubududuworld.com.
Thank you for shopping with Bubu Dudu World! We appreciate your trust in us and are here to help with any concerns.
If you have any inquiries or uncertainties regarding our accepted payment methods, please don’t hesitate to contact our customer support team at support@bubududuworld.com.